Terms of Service

Last updated: 6/22/2025

JivanMitra AI Voice Health Assistant

By using JivanMitra, you agree to these terms of service. Please read them carefully before using our AI-powered health assistance platform.

Acceptance of Terms

By accessing or using JivanMitra, you agree to:

  • Comply with all terms and conditions
  • Provide accurate information during interactions
  • Use the service for its intended purpose
  • Accept that AI suggestions are preliminary
  • Not misuse or abuse the service

Service Description

JivanMitra provides:

  • AI-powered preliminary health assessments
  • Voice-based interaction for health queries
  • Basic health information and guidance
  • Symptom analysis and preliminary recommendations
  • Health tracking and monitoring features

User Responsibilities

Users must:

  • Provide accurate health information
  • Not use the service for emergency medical situations
  • Maintain confidentiality of their account
  • Report any security concerns or misuse
  • Follow recommended medical advice from healthcare professionals

Limitations of Service

  • Not a substitute for professional medical advice
  • No guarantee of accuracy or completeness
  • May experience service interruptions
  • Limited to preliminary assessments only
  • Response time may vary based on system load

Medical Disclaimer

  • Not a diagnostic tool or medical device
  • Does not establish a doctor-patient relationship
  • Should not be used in medical emergencies
  • Consult healthcare providers for medical decisions
  • Results are suggestive, not definitive

Termination of Service

JivanMitra reserves the right to:

  • Suspend or terminate access without notice
  • Modify or discontinue services
  • Block users violating terms
  • Retain or delete user data per privacy policy

Contact Information

For questions about these terms, contact us at:

Email: legal@jivanmitra.com
Phone: 1-800-JIVAN-HELP
Address: Jivan Mitra Colony, Bangalore, India