Privacy Policy

Last updated: 6/22/2025

JivanMitra AI Voice Health Assistant

JivanMitra is an AI-powered voice health assistant designed to provide preliminary health assessments and guidance. This privacy policy explains how we collect, use, and protect your information.

Information We Collect

We collect the following types of information:

  • Voice recordings during interactions with the AI assistant
  • Health-related information you provide
  • Symptoms and medical history shared during consultations
  • Usage patterns and interaction data
  • Device and technical information

How We Protect Your Data

  • End-to-end encryption for all voice interactions
  • Secure, HIPAA-compliant data storage
  • Regular security audits and updates
  • Strict access controls and authentication
  • Data anonymization for AI training

Voice Data Processing

Your voice interactions are:

  • Processed in real-time for immediate responses
  • Temporarily stored for service improvement
  • Automatically deleted after 30 days
  • Never shared with third parties without consent

Data Usage

We use your data to:

  • Provide accurate health assessments
  • Improve our AI models and responses
  • Enhance user experience
  • Maintain service quality

Your Rights

  • Access your personal data
  • Request data deletion
  • Opt-out of data collection
  • Export your data
  • Update your information

Important Disclaimers

  • JivanMitra is not a replacement for professional medical care
  • Always consult healthcare professionals for medical decisions
  • AI assessments are preliminary and not definitive diagnoses
  • Seek immediate medical attention for emergencies

Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

Email: privacy@jivanmitra.com
Phone: 1-800-JIVAN-HELP
Address: Jivan Mitra Colony, Bangalore, India